Contacts - Complaints

The ICAB Board treats any complaints with the utmost concern and will deal with them expeditiously and in confidence.All complaints involving ICAB members or certification bodies accredited by ICAB members are regarded as extremely serious. Anyone wishing to submit a complaint concerning the operations of an ICAB member or accredited certification body should do so by emailing the relevant details first to that particular CAB / accreditation body. If the matter is still not resolved then complaint should be sent to the ICAB Secretary (see contact information below) together with any necessary documentation required to substantiate the complaint.

Contact Information - Contact the Secretary of ICAB at

For other information, the queries may be sent by the accreditation board to